Tom Glander Digital

Support

This is the central support page for software published by Tom Glander Digital. Individual products may also provide their own user guide or product-specific support page.

Real support, directly from the developer. If something is not working as expected—or you simply have a question—send a message and include the name of the app you are using.

Contact Support

For technical support, questions, accessibility concerns, or general feedback, email support@tomglanderdigital.com. This address is the official support channel for Tom Glander Digital software.

Email Support

What to Include

A few details will make it easier to understand and resolve your request:

  • The name of the app
  • Your Mac model
  • Your macOS version
  • The app version, if available
  • A short description of what happened and the steps that led to it
  • A screenshot or screen recording, when it helps demonstrate the issue

Please do not include passwords, payment-card details, or other sensitive personal information in a support message.

Quick Troubleshooting

Before contacting support, these simple steps may resolve a temporary issue:

  • Quit and reopen the app
  • Restart your Mac
  • Install available app and operating-system updates
  • Check the device’s sound output, volume, and relevant permissions

If the issue continues, email support with the details listed above. Reinstalling an app can remove locally stored preferences, so note any important settings first.

Downloads and Installation

Current Tom Glander Digital software is available as a free direct download from its product page. Mac apps are distributed in notarized DMG installers. Open the DMG, copy the app to Applications, and launch it from there.

If a download appears incomplete or an installer will not open, return to the product page and download a fresh copy before contacting support.

Privacy

Information you voluntarily provide in a support email is used to understand and respond to your request. For details about the privacy practices that apply to Tom Glander apps, read the Privacy Policy.

Response

Support messages are reviewed as promptly as reasonably possible. Complex issues may require additional information or testing before a complete answer is available.